Motivating the Practice Team

Matthew Flann, Pennard Vets

Learning Outcomes:

Practical experiences and top tips of how to motivate teams in vet practice.  What has worked? What to avoid.
The top 3 things you have to do to create a culture which motivates the team to do more
One practice’s experience of the culmination of engaging the team over the years to the point of an Employee-Owned Trust

Session run time: 1hour

Matthew is a vet of 20 years’ experience and Managing Director at Pennard Vets. He believes in challenging the status quo and seeks to improve team engagement, service delivery and client experience in progressive, innovative ways.