Module 1 – Processes & Consistency

Module Content:
Video Resource from Rob Williams, Head of Talent, Vet Partners, SPVS Board Member (15 mins),
10 Laws Every Veterinary Manager needs to be Aware of – Congress lecture (45 mins),
PDF resources  x2, Video resources (15 mins)

Learning Outcomes

1. Understand how consistency and long term discipline are key to successful outcomes
2. How to use processess and systems to achieve desired outcomes

Hours of CPD: