This session will include practical exercises and interactive components designed to help you build confidence, forge meaningful connections, and leverage your network for personal and professional growth.
Elanco Business Breakfast: Actions Speak Louder Than Words
This session will explore how your actions need to be in accordance with your words – how to ensure you’re self-aware as a leader.
Vet Times Big 6 Live: Is Your Practice Fit for the Workforce of the Future?
Who are the veterinary workers of the future? Are our practices ready and, if they’re not, what needs to change? Is the workforce of the future being properly trained?
Managing Difficult Conversations with Clients
This session explains how, by using Nonviolent Communication (NVC) principles, you can effectively prepare for difficult conversations and improve your management of these around pricing and payment.
The Coaching Edge: Inspire, Engage, Achieve
Using relevant and practical tools and infographics, this session will enable you to understand exactly what coaching is and how it differs from mentoring and advising.
Vet SOS: How managing emergencies well can enhance team capabilities
This session will explore how an emergency protocol for assessing each patient, clearly explained to all team members can be the foundation for better teamwork.
The power of connection; feeling safe to speak up
Explore how you can create psychological safety and how to raise concerns through appropriate assertiveness.
Meeting the Challenges of Equine Practice and What the Future Holds
Identify and learn how to combat the challenges faced in equine practice and consider future challenges and how best to tackle them.
How to get farmers to do what we want!
This interactive session will explore farmer-vet communications – although it could be farmer-receptionist…or simply person-person!
Managing Under Care and Mutual Client Conflicts
This session will look at what the RCVS guidance on prescribing POM-Vs (aka ‘under care’) and mutual clients requires, as well as the underlying rationale.
Meeting the business challenges of farm vet practice
In this session, dairy vet turned consultant, Owen, will look at how a successful business model in farm practice might typically differ from companion animal practice.
Unlocking the Potential of Remote Consulting in Veterinary Practice
Learn how to effectively integrate remote consulting services into practice to enhance patient care and operational efficiency.
Great Workplaces: An Introduction to BVA’s new accreditation scheme to build a thriving workforce
Great Workplaces aims to recognise and celebrate exceptional veterinary workplaces, both clinical and non-clinical, across the UK, serving as a benchmark for excellence.
Challenging assumptions about the ‘client journey’: What do 21st century clients want?’
This session aims to empower veterinary professionals to challenge all assumptions around the client journey with insights and practical strategies on how to lead on what routes clients take to protect their pets.
Navigating Employment Law: Recent and upcoming changes all employers need to know
Make sure you’re up to date with all new and forthcoming legislation, as well as keep an eye on what developments might be on the horizon with Citation’s Professional Support Solicitor Emma McGrath.
Creating Progressive Practice Teams
Discover what makes a high-performing team and how teams can impact outcomes.
Embracing Difference: Neurodiversity in the veterinary workplace
A whole host of practical actions you can take to build thriving neurodiverse teams.
Overcoming Personal Barriers to Progress in Practice
Understand the reasons that are holding you back from growing and discover ideas and resources to build a mindset for success to continue to keep self-sabotage at bay for good.
Veterinary Award Winners: Top Tips for Successful Practice Life
Whilst winning awards isn’t the be all and end all of a successful practice, we can certainly learn something about the attitude and approaches taken by the award-winning practices sharing their top tips in this session.
Opening Plenary – Your Choice, Your Adventure: Charting Personal and Professional Success
Discover how making a few simple but meaningful choices today can lead to a more joyful life, customised to your individual needs as you progress.
How to discuss practice finances (without sounding like a money-grabbing b@$t*rd!)
This session highlights how transparent and inclusive discussions with the whole team can drive efficiency, productivity and profitability, without compromising customer satisfaction or practice reputation.
Practical menopause support for veterinary teams
WellVet has collated free access support resources across three key areas, to ensure team members feel supported and stay thriving in the workplace.
Empowering Veterinary Women: Applying Entrepreneurial Skills
Learn how to overcome your barriers and to feel enabled and empowered to start up and invest in veterinary enterprises.
Mastering the Unseen: Key wellbeing skills for veterinary leaders
Learn the essential skills that go beyond clinical and management knowledge – emotional intelligence, mindful resilience, and the psychology of money.
Stable, Agile Leadership in an Unstable World
Top tips from over 15 years at the top of a thriving, purpose-led and values-driven company, including how creating a strong culture has been key to success.
Cross Industry Collaboration: What we can learn from these relationships
This session discusses the benefits of engaging in projects outside your own profession and how these alliances can be extremely beneficial.
Conscious Connection in Leadership: Active listening to understand your team and improve relationships
How can we develop active listening and conscious connection to help strengthen team bonds and support your leadership journey.
Taking a proactive approach to employee development to improve retention and boost business
This session focuses on how development planning can help the whole team and why it doesn’t always have to mean investing in expensive training.
Sustainability: Transforming good intentions into action
This session highlights the impact of veterinary practice on environmental challenges and how to reduce this.
Effective Coaching for All
Lunchtime Plenary. This fun, motivational and engaging session will provide you with an in-depth knowledge of the skills required, using explanations and demonstrations.
Team Management in Times of Change
This session looks into addressing the factors behind change resistance and increasing your team’s motivation to change.
Succession Planning: Employee Owned Trusts
Understand what an EOT is and the implications/potential advantages and pitfalls for owners and employees.
Nurse Utilisation: Empowering your nursing teams to enhance your business
This session focuses on team culture and how it can be improved by offering development, growth and empowerment to our nursing teams.
Where Has Everyone Gone: Recruitment & Retention
Learn the how to improve your hiring success, how to stabilise teams and prioritise essential work and Identify what makes the transition from new to ‘not so new’ grad so challenging.
CMA Outcome: How to Progress
Panel session that looks to consider the potential pinch points and challenges that we may have to deal with, providing advice to prepare for and resolve these.
Financial Considerations: Pricing structures & Care strategies
Recent scrutiny from the CMA (Competition and Markets Authority) has brought renewed focus on transparency and affordability within the industry. This session will explore how to successfully address these concerns for both your practice and your clients.
Client Education: Connecting to improve patient outcomes
This panel session opens the discussion for how best to improve client education and what this means for the overall patient outcome.
Organisational Tips for Your Startup Vet Practice
This interactive discussion addresses process management, communications, change management, quality improvement, training, onboarding, appraisal and development meetings.
Unapologetically Focusing on the Team: Why do it?
In this session, Dewi will share the expert theory, the real-life in-practice experience and the tips on building the network of support to be able to do it.
Creating a Successful Practice Health Plan Offering
Exploring your health plan strategy and how to maximise the opportunity by looking at technology and behavioural science.








































