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Vet SOS: How managing emergencies well can enhance team capabilities

Emergency cases are an inevitable part of day to day first opinion practice. But how often does the emergency case throw the rest of the day out? Having a streamlined plan, that can kick into action when needed, helps to reduce stress on the team, limit distractions in the moment and improve patient outcomes. Caroline will share how an emergency protocol for assessing each patient, clearly explained to all team members can be the foundation for better teamwork, even if you have new or temporary staff members who do not always work together.

Learning Outcomes

  1. Understand what the current best practice is, for emergency management in small animal practice.
  2. Learn how to Create an Emergency Plan for your practice, to suit your unique needs.
  3. Learn how having an Emergency Protocol in place can improve team morale.