Keeping Practice Lean
Synopsis
Is the way practices work currently sustainable? Reducing waste of resources is vitally important, but so is reducing waste of time, energy, team talent or ideas. The ‘Lean’ philosophy and Quality Improvement tools can be used to reduce the various types of waste in veterinary practice. Lean is about a constant dialogue with the whole practice team. In this session, Pam will use practical examples to illustrate Lean principles: keeping stock to a minimum, reducing waiting or idle time, movement around the practice and duplication, improving workflow, streamlining procedures and paperwork, reducing errors and realising human potential. Applying these principles can then encourage team members to speak up with additional ideas for becoming a Lean practice.
Learning outcomes
- Understand the Lean philosophy
- See how Lean can be applied to veterinary practice
- Learn practical ways to apply lean in practice
