Synopsis
Join the panel as they review the findings of the Competition and Markets Authority’s (CMA) market investigation into UK veterinary services. The session will unpack key outcomes – including pricing transparency requirements, proposed caps on medicines, prescriptions and cremation fees, and changes to the regulatory framework – and translate these into actionable steps for all veterinary practices. The panel will include veterinary professionals working in practice who can share how they are already responding through practical examples, lessons learned and approaches currently being implemented. A must-attend session for practice owners, managers and clinical leads seeking practical insight into navigating regulatory change while protecting both animal welfare and long-term practice sustainability.
Learning objectives
- Interpret the CMA outcomes and their scope across pricing, transparency, and regulation
- Evaluate operational and clinical impacts on various practice types, from solo clinics to larger veterinary groups
- Identify practical strategies for adapting technology, practice workflows, communication, and record-keeping in line with new CMA-driven standards
Our panellists will engage in an audience Q&A to equip attendees with the insights needed to navigate the post-investigation landscape with confidence.
