Synopsis
Join Nicki for a bitesize introduction to the widely available AI solutions that can improve efficiency cut costs and enhance team productivity, then Oli will share how at Hello Vet have been able to develop custom tools tightly coupled to their clinical workflows, including the use of AI in daily activities.
While AI tools designed specifically for veterinary medicine are emerging, many of the biggest efficiency gains can already be found in everyday, non-veterinary platforms. Nicki will show how tools like ChatGPT, Otter, and Canva can transform how practices handle administration, communication, and marketing – reducing your administrative burden and boosting productivity across the practice.
Hello Vet leverages its own tech team as well as off the shelf, best in class software to create a unique experience for their team. Almost every client interaction involves AI in some capacity, making them one of the most active users of AI in the UK veterinary market. From client communication to clinical history summarisation, all the way to internal agentic workflows, Oli will take you through how Hello Vet is using and developing AI tools and how it can be used to improve efficiencies in any clinic.
Learning outcomes
- Identify the general AI tools that can reduce administrative workload
- Understand how AI tools can be integrated into everyday veterinary workflows
- Identify the benefits and challenges of combining off-the-shelf software with custom-built solutions to create a seamless, tech-enabled practice
- Recognise practical ways any clinic can adopt AI technologies to enhance team productivity, client experience and clinical decision-making
