This practical and insightful session will explore the concept of yield – a powerful yet often underappreciated key performance indicator (KPI) in veterinary practice.
HR
CAREER
STAGE
Measuring What Matters: Financial KPIs for Practice Success
This session will introduce the essential financial Key Performance Indicators (KPIs) every owner or manager should track to ensure sustainable growth and profitability.
Finding Opportunity in Adversity: How can we recover, adapt and evolve? Meet the challenge of leadership “The Ernest Shackleton way!”
Join Paul in this fascinating and practical session on building teams, facing adversity and the challenges of leadership with the importance of developing a positive mind set in overcoming problems.
AI in Action
Join Nicki for a bitesize introduction to the widely available AI solutions that can improve efficiency cut costs and enhance team productivity, then Oli will share how at Hello Vet have been able to develop custom tools tightly coupled to their clinical workflows, including the use of AI in daily activities.
Navigating Employment Law: Recent and upcoming changes all employers need to know
Make sure you’re up to date with all new and forthcoming legislation, as well as keep an eye on what developments might be on the horizon with Citation’s Professional Support Solicitor Emma McGrath.
Where Has Everyone Gone: Recruitment & Retention
Learn the how to improve your hiring success, how to stabilise teams and prioritise essential work and Identify what makes the transition from new to ‘not so new’ grad so challenging.
What can we do to attract and retain talented Gen Zers?
Behavioural scientist Naeema shares insights and suggestions about what Gen Zers want from their veterinary careers and how veterinary leaders can attract and retain them.
Thriving in Practice with a Neurodivergent Team
This session will provides a discussion of strengths and challenges of common neurodivergent conditions and explore the opportunities that neurodivergent members of staff bring to a veterinary team.
The Legal Implications of Smarter Working at Your Practice
An interactive and engaging session to understand the importance, and requirements, of strategic forward planning when embarking on SMARTER projects in order to avoid any legal pitfalls.









